| We all know that answering
questions about yourself is the main purpose of a job interview
but did you know that listening is just as important as talking?
In order to properly answer the questions asked, you need
to know what the interviewer is fishing for in an answer and
the way to do that is to actively listen to what he or she
is saying.
When you practice active listening you
can give complete answers that will impress the speaker. Say
for example, you are on an interview and are asked if you
have any problems multitasking. You might simply answer “no”.
But avoiding one word answers is key to successful interviewing.
Now if you were really listening to what
the interviewer wanted you might answer by saying “Depending
on my level of commitment to other projects I do like to work
on more than one at a time. This can save the company money
as well as make for an interesting day”.
In a job interview, you need to set yourself
apart from the crowd. That’s why you need to be specific
in your answers - without rambling on and on. Another thing
that will really set you apart is to talk in a language that
company executives understand - money language. That means
to try to tie in how hiring you will be good for the companies
bottom line.
In order to answer these types of interview
questions, you need to develop what is called “active
listening skills”. Just like everyday “speaking”
is not exactly the same as public speaking; “listening”
is not the exactly same as active listening. Active listening
is comprised of two parts: analysis and the response to what
is being said.
An active listener shows he is interested
by maintaining eye contact as well as good posture. He leans
slighting in towards to speaker as if to hang on every word.
During the interview, the listener nods, smiles and takes
notes. Be ware, however, that a daydreamer or pseudolistener,
can adopt these behaviors. So a listener’s physical
response does not necessarily mean good listening skills are
at work.
Nonverbal communication, more than just
the nod or smile, is important. Gestures, appearance, timing,
voice responses, facial expressions, spatial distance –
all affect how the speaker (or interview) interprets the listener.
So a person preparing for a job or work project interview
should consider the cultural climate and norms of society
of the interviewer. In short, perceived active listening based
on nonverbal signals can vary from culture to culture.
Successful active listeners paraphrase
(restate the question using their own words) and then come
up with a summary of the main issues. A silent listener is
not a good active listener. To be a good listener you must
ask intelligent questions. Repeating what the speaker has
said but using different words and asking “is this what
you mean?” will let the speaker know you understand
the message he is trying to get across.
Lee Dobbins write on
many topics. Please visit her site on Moving
where you can find more about successful interviewing.
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